GDPR policy

Privacy policy for personal data protection

Upon processing of personal data, Elprom Trafo CH PLC complies with all applicable data protection legislative acts, including, but not limited to, the Regulation (EU) 2016/679 (“Regulation”).

According to the Regulation, personal data means any information relating to You which makes You identifiable. Personal data processing (“Processing”) means any operation or set of operations which is performed on personal data by automated or other means.

1.General conditions.

Elprom Trafo CH PLC in its capacity of Controller of personal data information in relation with the definition of GDPR, processes personal data following the below purposes:

  • lawful and transparent processing of the data;
  • limitation of goals – use of personal data only for the purposes for which it was collected;
  • minimizing the data to the extent that it is limited to the volume required to meet the purposes for which it is collected;
  • limitation of storage – personal data must not be stored for longer than is necessary to meet the objectives;
  • integrity and confidentiality – introduction of technical and organizational measures to ensure the necessary level of security of personal data;
  • accountability – the ability of the data controller to demonstrate, prove and justify compliance with the above principles.

2.Data Subjects.

Elpom Trafo CH PLC processes information regarding the Data Subjects, which use the Website and sent an inquiries (incl. phone calls) to Elprom Trafo CH PLC.

3.Data processed in connection with the provision of the Services.

  • Information provided by You;

You are free to decide whether and how to use the contact form for Services provided in the Website. We clearly indicate in the forms for entry of personal data whether the data is mandatory or voluntary. Mandatory data is data without which we would be unable to provide the relevant Service or part of it.

If you do not want to fill some of the sections with voluntary character, you can miss it or instead of the standard form you can send your inquiry through the submitted in the website contact details.

Elprom Trafo CH PLC may process any additional data concerning your privacy in cases when you submit such a data voluntarily through filling the relevant electronic form in the website.

  • Purposes of personal data processing;

Elprom Trafo Ch PLC collects, uses, and processes the information described earlier for the purposes provided for it this Policy and for the Services requested by you for which you gave your explicit consent and that are needed for the implementation of the service as per your request.

In addition these purposes include the communication with you, incl. the communication via e-mail, that are needed in relation with submission of the Services and/or your notification for changes in the provided Services. For this purpose may be needed a processing of part or processing of whole data categories.

Your data may be processed on the basis of your explicit consent. In such case, the processing is specific, to the extent and within the scope provided for in the respective consent.

4.Storage period.

We apply the general principle for storing data in minimal volume and in indeterminate period or  period  not longer than necessary for the provision of the Services, ensuring their security and reliability, and meeting the legal requirements.

5.Provision of information.

Elprom Trafo CH PLC shall not provide your personal data to third parties in any way other than those set out in this Policy and in cases which are prescribed by law. Your personal data may only be provided to third parties in the following cases: when this is prescribed for by law; if requested by a competent state or judicial authority; with your explicit consent; if necessary to protect the rights and legitimate interests of Elprom Trafo CH PLC and/or other users.

6.Rights with regard to personal data.

The Regulation provides the following rights:

  • Right of information.

This Policy aims to inform You in detail about the processing of your personal data with regard to the Services provided.

  • Right of access.

You are entitled to receive confirmation whether your personal data is being processed, to receive access to it, as well as information about its processing and your rights.

  • Right of rectification.

You are entitled to have your data rectified in case it is incomplete or inaccurate.

  • Right of erasure.

You have the right to ask for data to be erased unless there is a material basis and/or legal obligation for its processing.

  • Right of restriction with regard to processing.

The Regulation provides for the possibility of restricting your personal data processing in case there are grounds for this set forth therein.

  • The right to notify third parties.

Where applicable, You have the right to request the Controller to notify third parties with regard to rectification, erasure or restriction of the processing of your personal data when the Controller has provided your data to them.

  • Right to withdraw consent.

You have the right to withdraw at any time your consent for personal data processing based on prior given consent. Such withdrawal shall not affect the lawfulness of the processing based on consent before its withdrawal.

  • Right to object.

You have the right to object with respect to data processed on the basis of legitimate interest.

In the event of such an objection, We will examine your request and, if justified, We will comply with it. If We believe there is sufficient legal grounds for the processing or where necessary for establishing, exercising or defending legal claims, We will inform You accordingly.

  • Right to lodge a complaint with a supervisory authority.

You have the right to lodge a complaint with a supervisory authority if You consider that the processing of personal data concerning You infringes the applicable data protection legislation.

7.Accuracy of the data.

Elprom Trafo CH PLC shall have no liability for the accuracy of the data provided by You, does not perform checks in this respect and does not guarantee the actual identity of the data subjects. In any case of doubt, identified fraud and/or misuse, please notify us immediately. When providing any data on the Website, You undertake not to violate other people’s rights in relation to the protection of their personal data or their other rights.

8.Data Protection Officer.

Questions and requests related to exercising your personal data protection rights can be addressed to the Data Protection Officer of Elprom Trafo CH PLC. Address: 63 Dondukov Str, 2500 Kyustendil, Bulgaria, Tel: +359 78 52 37 96, Email address: